Through our Enhanced Business Plan, you can send unlimited text and email invites, check your business’ visibility by monitoring top review sites, receive real time review alerts, and a personal business owner dashboard and feedback center for one low monthly fee with no contracts or long term commitments.
Monitor Reviews & Get Feedback Alerts
You'll also receive SMS notifications, which can be extremely important for negative feedback allowing you a chance to quickly respond. And you can easily add more contacts for management and staff so that feedback alerts are notified for action. In addition, we monitor all of the top review sites like Yelp, Google Plus, and CitySearch to pull in reviews about your business in real time.
Check Online Visibility On Directories
Also included is a powerful Visibility Checker that will go out, look and give you your overall visibility status to see if where you are found online is accurate with the contact information you provided. It will show your visibility on the web, possible errors that have been found, and other sites that you are missing on. This is across the major search engines, review sites, social media sites and directory listings.
Monitor Department/Employee Performance
With our proprietary system, you can get feedback based on specific employees or departments within your business where you can do quarterly, bi-annually or annual feedback based on what customers are saying about those specific departments or employees. You can create incentives and improve service strengths and weakness down to the department or employee level.
Share 4 Stars & Above Reviews On Your Site & Social Media
To improve your SEO, we integrated the ability to share your positive feedback and reviews socially across Facebook, Twitter and Google + directly into our software for you. Connect your accounts, based on manual or automatic settings, and share top reviews across social media and post them on your website. It’s all done through our API. There’s never an issue of posting on the wrong site.